A recent shop upgrade now allows all Sotic's client's shop staff to edit their own customer orders.
This is particularly useful when giving refunds, or discounts. It also allows you to add products to the orders or change the product size. This dramatically improves order management and customer satisfaction.
The main functionality now added to the latest shop release includes;
Adding/deleting ordered products
Updating quantity and options of ordered products
Modifying shipping/billing address and personal information
Changing payment method
Changing delivery method
Recalculation of shipping costs
For further information please contact
John Ludlam